leaking tire brings interesting but sad result - Suzuki Volusia Forums : Intruder Volusia and Boulevard Forum
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post #1 of 82 (permalink) Old 07-05-2019, 12:38 PM Thread Starter
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leaking tire brings interesting but sad result

so went to a rally last weekend in NH...good rally ...good time...fellow rider there had the misfortune of developing a leak in one of his tires on the way there...not a bad leak but enough of a leak that any long distance/day riding not really a good idea..so the next morning he begins making calls to any/every shop around to see who has his tire size in stock...finds one 40 miles away... so he tops off the tire with air, and heads out. Gets to the ##dealer and tells them he called about a tire...they say yep...what model ## you got...tells him its a Suzuki...they tell him to take a hike... my first thought he was kidding...unfortunately true story...they chose to put him back on the road with a bad tire cause the mc was not one of their own...my guess is they felt on the off chance one of their own came in looking for a tire, they owed it to that off chance customer to have a tire available for them to purchase...still not an acceptable reason in my opinion but some who own such brand would probably debate that...always thought any dealer would put the safety of a fellow rider first over what type of mc the rider owns...scary thought that this place had no problem and obviously no conscience turning him away. Needless to say, he did no riding for the weekend. Shame.

Whats the big hurry...slow down and enjoy the ride!

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post #2 of 82 (permalink) Old 07-05-2019, 12:44 PM
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Well, that freaking sucks!
I suppose we can take a pretty good guess what brand that was!
Just one more reason they will not get any of my money.
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post #3 of 82 (permalink) Old 07-05-2019, 01:37 PM
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That was really screwed up they would’nt fix his tire. Most dealers are more than happy to help out a rider in distress. I believe it was an individual owner or manager who made this ****** decision. Not a particular “brand” . Call out the dealer who was it? They should be shamed
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post #4 of 82 (permalink) Old 07-05-2019, 02:25 PM
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That is absolutely unacceptable! The dealer/manager needs to be named and shamed, their dealership brand needs to be made aware of the actions of this franchisee and a social media campaign should be unleashed on them. To put a fellow rider at risk just because he doesn't happen to ride that particular brand is ridiculous to say the least and possibly negligent. Regardless, they deserve to pay a price for their ignorance.
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post #5 of 82 (permalink) Old 07-05-2019, 02:30 PM
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I have to say this is not the first time I have heard of this.....and it is always the same "brand".
So it may be more than just a manager/owner decision.
Might be somewhat of a corporate decision.
I wonder what the liability aspects are?
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post #6 of 82 (permalink) Old 07-05-2019, 03:36 PM
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I don't know what brand it was but if he went to a Harley dealer they don't carry that size tire.
It was probably a BMW dealer would be my 1st guess but I don't jump to conclusions like others that have posted their partisan thoughts before me.
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post #7 of 82 (permalink) Old 07-05-2019, 04:06 PM
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Quote:
Originally Posted by beezer View Post
I don't know what brand it was but if he went to a Harley dealer they don't carry that size tire.
It was probably a BMW dealer would be my 1st guess but I don't jump to conclusions like others that have posted their partisan thoughts before me.
DC didn't say what bike it was, but my C50 had an HD tire on it
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post #8 of 82 (permalink) Old 07-05-2019, 04:06 PM
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Who was the dealer?
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post #9 of 82 (permalink) Old 07-05-2019, 04:08 PM
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Quote:
Originally Posted by DCinCT View Post
...scary thought that this place had no problem and obviously no conscience turning him away. Needless to say, he did no riding for the weekend. Shame.

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post #10 of 82 (permalink) Old 07-05-2019, 04:26 PM
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That's brand descrimination. Dealer should be called out on it. Only possible excuse could be that they had no one trained on taking the wheel off on a shaft drive. Or the service mgr is just an
a$$hole. Doesn't matter which brand it was.
Just looking at both sides. Hope this helps
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I can head East or West, it doesn't matter as long as it's on 2 wheels.
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